Absolutely! Come and see us at Unit M, 63 Hugo Johnston Drive, Auckland (Google Maps will give you easy directions). 

As we've got thousands of products we don't have all items out on display. If you're interested in a particular product, let us know and we can bring it to the showroom for you.

It's easy to order on our website. But there are also other ways:

• By email:  info@completehsl.com
• By phone: 0800 COMHSL (0800 266475)
  
  To order online, firstly you need to create a login and have this approved. Click on the
  LOGIN button on the home page to start this process. Once you are approved,
  an email will be sent to you so you can proceed with ordering.

Yes! Simply click on Customer Care > Catalogues and you will be able to access our
catalogue. You can also browse all our current products on our website. To view pricing,
simply set up a login by clicking on the human icon on the top right to sign up.

If you're struggling to find a particular product, email us or call 0800 COMHSL (0800 266475).

Yes! Send us an email or call Ph: 0800 COMHSL (0800 266475) and we'll issue you with a
quote or pro-forma invoice.
Email: orders@completehsl.com

Great! Simply click here and complete the online application form. Once approved we will be
in touch with your account details.

We accept Visa or MasterCard as credit card payment through our website. We also accept
bank transfer by arrangement.

For businesses we can also offer credit, with account payment required by the 20th of the
following month. Simply click here and complete the online application form. Once approved
we will be in touch with your account details.

Send us an email or give us a call on Ph: 0800 COMHSL (0800 266475) and we'll do our best
to find it for you. We'll then get in touch regarding the availability and price of the item.
Email: info@completehsl.com

Shipping is free for orders that are within New Zealand and over $400 (excludes capital
equipment). 

Shipping costs quoted include gst.

We do our best to make sure your package is safely delivered to your doorstep quickly and
efficiently.

For North Island addresses, it shouldn't take more than 1-3 working days. For South Island
addresses, it'll be delivered within 2-4 working days.

But, it may take a little bit longer to get to you if:

• One or more of your items is out of stock
• Our suppliers are out of stock
• We are waiting on an overseas delivery
• The item is indented
  

If this is the case for your order, we'll be in touch and let you know how long it's likely to take.

An indented item is a product that we offer for sale but do not hold in stock. When you order
an indented item from us, we'll order it directly from our supplier.

Note: Please choose carefully when ordering indented items. The majority of our indented
items cannot be returned for credit, or if a credit is able to be issued then a restocking fee will apply.

In the unlikely event that your order arrives damaged, flick us an email or call 
Ph: 0800 COMHSL (0800 266475)  and we'll work with you to find a solution.

Please email us or call us on Ph: 0800 COMHSL (0800 266475) if you'd like to cancel
your order.

But please note that we can't cancel your order if it's an indented, perishable, altered to your requirements, or shrink wrapped item. For full information regarding cancellations please refer to our terms and conditions.

If, for whatever reason, you're not happy with what you've received and you'd like to return an item, send us an email or call us on Ph: 0800 COMHSL (0800 266 475).

You can also check out our terms and conditions page for more information on this.

Prices are all quoted as GST inclusive.